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FAQs

Am I able to return a product?

•Unfortunately we do not accept returns at this time. If you are unhappy or there is an error with a purchase you made, please email ajsnaturemade@gmail.com. 

 

How long does it take my order to ship?

Please allow 2-3 Business days for us to prepare your order to ship.

 

I received the wrong item, what can I do?

•Please email ajsnaturemade@gmail.com, we will make sure that your order is replaced with the correct items.

 

Am I able to place a wholesale or bulk order?

•Yes! Although we are a small business and we make all of our products in small handmade batches, please reach out at ajsnaturemade@gmail.com. We can work together to design an bulk order for specifically for you in a timely manner.



Am I able to create a custom order?

•At this time, we do not take custom orders. However, if you reach out to us at ajsnaturemade@gmail.com, our owner can recommend a product based on your specifications. We do love a challenge, in the future we may add this feature to our site.

 

 

Do you offer International Shipping?

Yes! We currently offer international shipping. Please reach out to Us at ajsnaturemade@gmail.com so that we can find the best shipping option for you.